Privacy & Policy

Privacy Policy

Last Updated: August 17th, 2023

Welcome to Futuremedia's Privacy Policy. Futuremedia, referred to as "we," "us," or "our," operates the website, hereinafter referred to as the "Website." As the controller of information collected or provided via the Website and its affiliates, we are committed to protecting your Personal Information.

Please read this privacy policy carefully, as your access to and use of our Website signifies that you have read and understood all terms within this privacy policy.

For the purpose of this Privacy Policy:

"Personal Information" or "Personal Data" refers to any information or data about a person or user that can lead to the identification of such individual, directly or indirectly.
Contact Information
If you have any questions about our privacy practices, please refer to the "Contact Information" section below for details on how to reach us.

This privacy policy applies to information we collect through:

The Website and your email communications with the Website,
Our mobile applications that facilitate interaction between you and the Website, and
Interaction with our advertising and applications on third-party Websites and services, if those applications or advertising include links to this privacy policy.
Information We Collect About You
Depending on whether you choose to create and register an account with us, we may collect different kinds of Personal Data about you.

Registered Users
This Website is accessible only to registered users, defined as individuals who visit this Website and choose to create and subscribe to an account on the Website, including those who sign up for the Content Partner Program.

Contact Information: We collect usernames or similar identifiers, and email addresses.
User Submitted Personal Information: We collect information you submit to personalize your account or for a specific function, such as date of birth, age, gender, interests, preferences, feedback, survey responses, marketing preferences, communication preferences, and any other information you voluntarily provide for a specific function.
Website Activity Data: We collect information about how you use our Website, products, and services, including pages visited, search history, and referring web pages. We also collect browser and operating system information, devices used to access the Website, and time zone settings. Additionally, we collect online identifiers, such as internet protocol (IP) addresses and set cookies, as explained in the "Cookies and Automatic Data Collection Technologies" section below.
Payment and Commercial Information: If you subscribe, we collect payment card or account details and related information necessary to process payments. We also collect details about payments from you and details of your subscription(s) from us.
Identifiers and Biometric Information: If you choose to register for certain services on the Website (such as our Content Partner Program), we collect identifiers you submit to us, including government-issued photo identification and other documentation for age and identity verification. We also collect biometric information for authentication purposes, as further explained in the "Biometric Information" section below.
User Contributions: We provide areas on our Website where you can post information about yourself and others, communicate with others, upload content (e.g., pictures, video files, etc.), and post comments or reviews of content found on the Website (collectively, "User Contributions").
Please use caution when providing User Contributions, as they become publicly available. By providing User Contributions, you acknowledge that others may access and use this information. User Contributions are governed by the general terms of use found at

We may use your data to produce and share aggregated insights that do not directly or indirectly identify you and are not associated with you. Such aggregate information is not considered personal information.

Age Restrictions
Our Website is not directed towards individuals under the age of 18 or the applicable age of majority in the jurisdiction from which the Website is accessed ("minors"). We prohibit minors from using the Website, and we do not knowingly collect personal information from minors. If you are the parent or legal guardian of a minor who has provided us with personal information, please contact us at to have that minor’s personal information deleted.

Sources of Personal Information
We collect Personal Information in the following ways:

Directly from you: We collect the categories of information listed above directly from you.
Automated technologies or interactions: As explained in the section below on "Cookies and Automatic Data Collection Technologies," we use cookies and other automatic techniques to collect website activity data when you visit the Website or other Websites owned by our corporate group.
Purposes for Processing Your Personal Information
We use your personal information for the following purposes:

For Registered Users
Provision of services: We use identifiers, website activity data, contact information, payment and commercial information, and User Contributions to present our Website and its contents to you, including any interactive features, and to provide information and subscriptions that you request from us. This also includes contests, sweepstakes, and age verification.

Customer management: We use identifiers, contact information, payment and commercial information to manage your accounts, provide customer support, and send notices about your account, subscription, and any changes to our Website or the products/services we offer.

Customization of content and marketing: We use identifiers, contact information, website activity data, user submitted personal information, and User Contributions to analyze your use of our Website’s content, products, or services. This allows us to develop and display content and advertising tailored to your interests on our Website.

For All Users
Analytics: We use identifiers and website activity data to monitor aggregate metrics, such as the total number of visitors and pages viewed, and to determine whether users of our Website are unique.

Functionality and security: We may use any of the categories of data we collect to diagnose or fix technology problems, verify payment information, and detect, prevent, and respond to fraud, illegal activities, or intellectual property infringement.

Compliance: We may use any of the categories of data we collect to enforce our terms and conditions and to comply with legal obligations.

We will use contact information and user submitted personal information in any other way we may describe when you provide the information (e.g., for a contest); or for any other purpose with your separate consent, provided separately from this privacy policy.

Legal Bases Under Canadian and European Union (EU) Privacy Law
We have the following legal bases under Canadian and EU Privacy law for processing your personal data for the purposes described:

Providing services: We process Personal Data to provide the services you have requested, or to provide our Website and services in a manner consistent with our terms and conditions and any other contract that you have with us.

Verifying identity: We process Personal Data, including identifiers, to verify your identity as required by legal or regulatory obligations.

Biometric information: We process biometric information based upon your consent to do so.

Customization of advertising, marketing, and analytics: We process Personal Data for our legitimate interests in customizing advertising, marketing, and analytics.

Functionality and security: We process Personal Data for our legitimate interests in functionality and security, and in some cases, to comply with legal or regulatory obligations.

Consent: We process personal information based on your consent in specific circumstances where you have provided it.

Disclosure of Your Personal Information
We may disclose personal information:

To the public: When you submit user contributions, including audio/video content, you are making that information public.

Within our corporate group: We may disclose any categories of personal information to members of our corporate group (including affiliates and related entities) to the extent necessary for our purposes.

Service providers: We disclose the categories of personal information we process to authorized service providers that perform certain services on our behalf. These services may include payment processing, age verification, risk and fraud detection, customer service, marketing, advertising, content customization, analytics, security, or hosting our Website.

Legal successors: We may disclose all categories of personal information to a buyer or other successor in the event of a merger, acquisition, sale, or transfer of some or all of our assets.

To comply with the law or protect rights: We may access, preserve, and share all categories of personal information with regulators, law enforcement, or others where we believe such disclosure is needed to satisfy applicable law, enforce terms of use, detect or prevent illegal activities, address security or technical issues, protect against harm to our rights, property, safety, or the rights of others, or maintain and protect the security and integrity of our Website.

Cookies and Automatic Data Collection Technologies
As you navigate through and interact with our Website, we use automatic data collection technologies to collect website activity data.

We use cookies, which are small text files stored in your web browser or downloaded to your device when you visit a website.

Types of Cookies
We currently use the following types of cookies, which are set by the Website’s domains or by other domains we own or control:

Strictly necessary cookies: These are required for the operation of our Website, enabling users to log in and check access to particular services or content.

Functionality cookies: These help personalize and enhance your online experience on our Website, recognizing you upon return and remembering your language preference.

Analytics cookies: These allow us to recognize and count users, monitor user behavior, and improve our Website by ensuring users can easily find what they are looking for. We may also use third-party session recording technologies to better understand users’ experiences, with recorded data pseudonymized.

Targeting and Advertising cookies: These record user visits, pages visited, and links followed to make our Website more relevant to user interests and serve targeted ads. These are used only for Registered Users.

Cookie Management
Analytics, Functionality, and Advertising/Targeting cookies can be disabled at any time through the 'Manage cookies' option located at the footer of our Website. However, declining these cookies may disable some functionality on our Website and interrupt your access to certain parts of it.

Cookies can be session cookies (expire when you close your browser) or persistent cookies (remain until they expire or are deleted). Expiration dates are set in the cookies themselves.

Do Not Track: Our systems do not recognize browser “Do Not Track” signals.

Google Analytics
We use Google Analytics to collect and analyze information about how users use the Website. Google Analytics uses first-party cookies set by our domains and third-party cookies set by Google. We anonymize the last octet of IP addresses, and Google uses the information solely for providing analytics services. The information may be transmitted and stored by Google in the United States under standard contractual clauses approved by the EU. You can learn more about how Google uses data here, and opt-out of Google Analytics here or by accepting only necessary cookies.

Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website are provided or served by third parties. These third parties may use cookies or other tracking technologies to collect information when you click to view, access, or use any third-party features. While we do not provide personal information to these third parties, clicking on third-party internet-based advertising may result in them collecting information, including your IP address, advertisements clicked, time zone, location, and information about your browser, operating system, and devices.

You can set your browser to refuse all third-party cookies or to alert you when cookies are being sent.

Your Choices About Personal Information
We strive to provide choices regarding the personal information you provide:

You can choose not to provide certain personal information, but this may limit your use of certain features on our Website.
The Cookie Banner can be used to customize your cookie preferences. For logged-in users, consent is asked annually or with major changes to our cookies. For non-logged-in users, Cookie Banner selection is kept for the specific session. The Cookie Banner controls Functionality, Analytics, and Advertising cookies on our website, but strictly necessary cookies cannot be disabled.
Access the Cookie Banner anytime through the 'Manage cookies' option at the footer of our Website.
Opt-out of marketing emails through the provided opt-out link or by changing preferences in your account settings. For Registered Users, essential emails, such as transaction, account, or order notifications, may continue.
Use your account settings to delete user contributions and audio/video information.
Delete and deactivate your account unless prohibited by law or court order. Deactivating your account renders it inaccessible, and reactivation requires a new account.
Your Rights Related to Personal Information

Extend Your Rights Related to Personal Information
Your Rights Related to Personal Information
1. Right to Access
You have the right to request access to the Personal Information we hold about you. Upon such a request, we will provide you with a copy of the Personal Information we have within a reasonable timeframe. Please note that we may need to verify your identity before fulfilling your request.

2. Right to Rectification
If the Personal Information we have about you is inaccurate or incomplete, you have the right to request correction or completion. We will promptly review and update the information to ensure its accuracy.

3. Right to Erasure
You have the right to request the deletion of your Personal Information under certain circumstances. However, this right is subject to legal and regulatory requirements, and we may need to retain certain information for a specified period.

4. Right to Restrict Processing
You can request the restriction of processing your Personal Information if you contest the accuracy of the data, the processing is unlawful, or you object to its processing. While processing is restricted, we may store the information but will not process it further.

5. Right to Object
You have the right to object to the processing of your Personal Information for specific purposes, such as direct marketing or processing based on our legitimate interests. We will assess your request and cease processing your data unless we can demonstrate compelling legitimate grounds for processing.

6. Right to Data Portability
You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format. If feasible, we can transmit the data directly to another data controller upon your request.

7. Right to Withdraw Consent
Where we rely on your consent for processing your Personal Information, you have the right to withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

8. Right to Lodge a Complaint
If you believe that our processing of your Personal Information infringes on applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

How to Exercise Your Rights
To exercise any of the rights mentioned above or if you have any questions about how we process your Personal Information, please contact us at We will respond to your request within a reasonable timeframe, taking into account the complexity and volume of the requests.

Security Measures
We take the security of your Personal Information seriously. We have implemented and maintain reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. If we make material changes, we will notify you by updating the Last Updated date at the beginning of this policy and, where required by applicable law, seek your consent.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:


Van Coothplein 150 

4811NX Breda 


All Rights Reserved. Dutch Chamber of Commerce ref. no. 66868815, VAT no: NL001669401B85

Effective Date
This Privacy Policy is effective as of August 17th, 2023.